FAQ's

Are all of your Koi Japanese?

Yes, we only sell Japanese Koi from top breeders and bloodlines. Japan is the homeland of Koi and unquestionably still the best producer of Koi in the world.


Are all of your Koi quarantined?

All of our stock is sourced from a trusted leading UK supplier who is Cefas authorised and has one of the best quarantine procedures in the UK.

The quarantine procedure is carried out over a minimum of 4 weeks and not only are the fish subjected to heat stress but also screened for KHV using a robust qPCR testing program.

We visit the bio-secure facilities on a regular basis to inspect the new stocks and ensure that the standards that we expect to see are being maintained.


If I order Koi online how will they be delivered?

We use our trusted partner APC for all of our livestock deliveries and specify a next day, pre-12:00pm delivery.

At Chosen Koi we only use the best packing material and techniques to ensure the Koi arrive to you in perfect condition.


How much do you charge for shipping?

Our standard delivery charge is £30.00. All orders over £500.00 are delivered free of charge.


I want to visit your premises, when are you open?

If you wish to visit please contact us to make an appointment. In order for us to provide our high level of service we do not just open standard hours.


Is all of your stock available to view on the website?

Yes everything that we have is available to view except for new arrivals which have to be rested before photographing.

If you cannot find what you are looking for then please contact us as we are able to source special requests.